Check Payment Information

June 2024

Hello Arbors at Franklin Residents,

We’re excited to announce a new payment option through Bilt – check payments! This new option is designed to make rent payments even more convenient for some of our residents. With the implementation of the new check option from BILT, rent payments are no longer being accepted onsite!  If you wish to continue paying by check, you must follow the steps below:

Here’s how to submit check payments for your monthly rent through a Bilt account:

1. Using web: Head to the Pay Rent tab and press the vertical ellipsis [⋮] in the upper right corner
2. Using the Bilt app: Select the Pay Rent tab, tap Make a payment, and go to the Review & Pay screen. There, click the horizontal ellipsis[…] in the upper right corner
3. Select Check Payments and use the on-screen details to fill out your personal check

Please note that you will not earn rewards on check payments. However, by creating a Bilt Account, you can still earn rewards and access exclusive benefits, like local experiences, rent giveaways and more. You can also automatically earn additional rewards in our neighborhood across over 20,000 restaurants, fitness studios, Lyft rideshare, and more when using any debit or credit card linked to your Bilt account.

If you prefer not to create a Bilt account and want to make a check payment without earning rewards, please follow these steps to mail your check to our lockbox:

1. Make the check out to SUBURBAN PARTNERS LP.
2. Ensure the following information is included in the memo section so that we can match the check to your account:

• Property ID – 1205414
• Unit number
• Name

1. Mail the check to:

• The Arbors at Franklin
  PO Box 51124
  Livonia, MI 48151

Please note that physical mail may take up to a week to arrive, and FedEx/UPS do not allow expedited options to PO boxes due to standard mail processing limitations. Once your check has been received and processed by the lockbox, you’ll receive an email notification.

If you have any questions, please don’t hesitate to contact us!

-The Arbors at Franklin Management Staff